The Beacon Health Group

Written by a patient

I and my family have been with this surgery for 35 years. I have always found both the receptionists and doctors very helpful and considerate. Sometimes can be a bit difficult to get an appointment but if the condition warrants an urgent appointment a slot will be found with either a nurse or a doctor.we have a lot to be thankful for with this practice.

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Appointment

Written by a patient

I have recently had a baby so have been going to the surgery lots for antenatal and postnatal checks, i have always found all staff to be very friendly and polite and always go out of their way to help. The surgery is always clean and i never waited long to be seen after i arrived.

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Cleanliness

Staff

Appointment

Written by a patient

Not great care - has gone down hill over the last couple of years. I feel like its in and out and they don't actually listen to what you are telling them. Advice given by doctors has been wrong and had to be corrected by the nurses regarding my medication/treatment. Getting an appointment at a suitable time is also difficult.

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Cleanliness

Staff

Appointment

Written by a patient

Not have to wait in a queue on the telephone with pressing numbers To have more appointments available To make sure repeat prescriptions are ready and at a different counter clearly marked Repeat Only

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Involvement

Cleanliness

Staff

Appointment

Written by a patient

been using this surgery for the past two years, pleased with service, Nurse Edele is a brilliant nurse and a credit to the practice

Recommend

Involvement

Cleanliness

Staff

Appointment